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Our Testimonials
My family and I wanted to take a moment to express our sincere gratitude for the outstanding services and support you provide, especially this past week making it a priority to address and resolve my mothers need to transition her to a new HHCS agency at extremely short notice. Your professionalism, compassion, and expertise truly makes a significant difference in our mothers life.
Your dedication to ensuring not only her well-being but also addressing our concerns and keeping us informed throughout the process is greatly appreciated. The level of attentiveness and kindness demonstrated by you has left a lasting positive impression.
In a field where compassion and competence are paramount, you have exceeded expectations. Thank you for your commitment to excellence and for making a difference in the lives of your clients.
Why choose us
Devoted Care is a NYS NHTD and TBI Medicaid Waiver Provider. Devoted Care Service Coordination is dedicated to each client served within the agency, assisting families in planning, coordinating and supervising the care needed to maintain the best quality of life for their loved ones.
Deanne Blankenship
We reached out to a number of the service coordination companies on the list you provided and had a conversation with Whitney this afternoon. Of all the people we’ve spoken to and emailed with she was the only one who suggested that we connect on the phone. She was not only incredibly informative, she was patient, compassionate and understanding. Like our conversation with you, she took the time to listen to all of our needs and make recommendations. I would hope every family that needs help navigating this program has someone like her guiding the process.
Whitney is going to check with Dutchess County about some items of concern for us while Ron and I work through some other details and we will connect on Friday. We should have an answer then about how we are going to move forward.
Phaedra Paolicelli and Ron Vycital
I arrange medical and home care on behalf of my sister. I'm in touch with many healthcare service companies. Devoted Care Service Coordination, LLC provided the best and fastest response to our needs that I've ever experienced! They acted quickly, professionally and performed the tasks required to our complete satisfaction. Devoted Care took action faster than any other healthcare coordinator I have worked with. In addition, everyone with whom I interacted at Devoted Care knew their job, performed with a level of intelligence I seldom find, and demonstrated that they truly care about the people who come to them for help!!! I was amazed! I've had experience with healthcare organizations where even our most basic requests were literally ignored! What a blessing to find Devoted Care! I have encountered a number of service providers and found none that come close to the care we received from Devoted Care Service Coordination, LLC! Whitney, the Intake Specialist, is a gem! She really gets things done like no one else! Everyone else talked about the red tape and the wait and they "can't do anything about it" and you're left waiting for a call back. Whitney listens and takes action! She's truly the BEST! If you start with Devoted Care, you won't need to look any further!
Pat of Positive Image
Thank you so much for everything ladies!! Mom is home and settled in. Florence has been an absolute Godsend. She is so professional, kind, understanding, and wonderful. She is so committed to her patients - it’s amazing.
Again, thank you for getting mom home!
Louise